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HELPFUL

“Our first response is ‘Yes if …’ – there’s usually a way”

When things go wrong, we’ll use all our efforts to solve it quickly.

We anticipate each other’s challenges and are ready to help before they arise.

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ETHICAL

“We say what we mean, and mean what we say”

We are open, honest and reasonable – talk to us

People matter more – we invest in them and expect the best from them.

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INNOVATIVE

We are not content with “OK” – brilliant is the standard

We continually seek ways to deliver better business value

We invest in our infrastructure, systems and people to be the unrivalled best